Straight answers.
Orders, shipping, trade accounts, and product questions. If yours is not here, WhatsApp us.
Orders
Send us the list, a photo of it, or a voice note. We build the cart on our side and send back a payment link that opens checkout with everything loaded. Most quotes go back out in minutes during business hours.
Three ways: order directly on the site with a card at checkout, send us the list by WhatsApp or text at (786) 614-4708 and we build the cart and send you a payment link, or request a quote from your trade account for larger jobs.
Yes. Kits accept a project or job name at checkout, and we print it on the box label so your crew knows exactly which install it belongs to.
Cards at checkout. WhatsApp and phone orders get a secure payment link. Approved trade accounts can also purchase on net-30 terms.
Shipping & returns
Orders inside Miami-Dade placed before 1 PM Eastern on a business day qualify for same day dispatch. The product page and the cart show the live promise for your zip code, and the date we promise is stored on your order.
Order by 1 PM ET on a business day and your order is dispatched the same day from our Miami warehouse.
Shipping is free on orders over $75. Below that, the exact rate shows at checkout before you pay.
30-day returns. If a part is not right for the job, contact us and we will arrange the return, no hassle.
Yes — pickup is free. Choose "Pick up in Medley" at checkout and we'll have your order ready at our counter: Singular Glass Hardware, 8368 NW South River Dr, Medley, FL 33166, Mon–Fri 8:00 AM–5:00 PM. Order by 1 PM ET and it's ready the same business day; later orders are ready the next business day. We'll email you when it's ready — bring your order number. Recogida gratis en nuestra bodega de Medley.
Trade accounts
Yes. Register a company account and you get wholesale pricing, Net-30 terms once approved, volume rebates on case quantities, and a referral commission when you bring another company on board. Everything shows in the Benefits page of your account.
Register a company account on the site. Approval usually takes one business day, then partner pricing applies automatically at checkout and net-30 terms become available.
Yes. Every partner account includes a listing in our installer directory, searchable by trade and zip, so homeowners and GCs can find you.
Products
The standard range is 3/8 inch (10mm) to 1/2 inch (12mm) tempered glass. Each product page lists the exact range in the spec block, and the spec sheet PDF has the mounting pattern for fabrication.
Usually, yes. Use the cross-reference search to enter the CRL part number and see the matching Singular part with live stock and pricing.
Chrome, brushed nickel, matte black and satin brass across the core lines: hinges, clamps, pulls and sliding systems, so a whole project can match.